Forms and Documents - Novex


Forms & Documents

Please find all our forms and helpful documents below.

Online Account Application:

Application for new customers.

View Application >>

Local Delivery Service Options:

Service descriptions and order cut off times.

View Options >>

Zone Map:

A map of the Lower Mainland with Novex zones indicated.

View Zones >>


Printable version of our logbook.

View Logbook >>

Terms and Conditions:

A complete listing of our current terms and conditions.

View Terms and Conditions >>

Online User Guide:

A complete walkthrough of our online ordering system.

View Guide >>

COVID-19 Safety Plan:

Our covid safety plan for staff and customers.

View Plan >>

Privacy Policy:

Our policy on customer information.

View Policy >>

Online Quick Reference:

A reference guide to answer your online questions.

View Reference >>

Total Clean Application:

Application for pre-authorized payment.

View Application >>

Dimensional Weight:

How to calculate cubic weight.

View Calculation >>

Contact Information:

Keep your information current.

View Contact Info >>

Novex GHG Report:

Carbon footprint analysis.

View Report >>

Our Partners:
Certified B Corp
Carbon Neutral
Loco Member
Kids Up Front
United Way Lower Mainland
Buy Social Canada - Social Purchasing Prtner