nullAnnouncement – National Day of Truth and Reconciliation

In recognition of National Day for Truth and Reconciliation, Novex will be donating a portion of every delivery made on September 30th, 2021 to the Vancouver Aboriginal Friendship Centre Society. This society has been providing important programs in health and welfare, social services, human rights, culture, education, recreation and equality for Aboriginal People of all ages since 1963.

www.vafcs.org

New Novex Delivery Mobile App

Coming Soon!

Place orders easily from your phone or tablet.
Register to be notified when the app launches!

Designed to Save You Time

The new Novex Delivery Mobile App will provide a quick and simple way to place your courier orders. The app will include:

Changing the way you order a courier

At Novex, we understand the value of time. That’s why we developed the Novex Delivery app — to make ordering a courier even easier than before. No more calls or waiting on hold. In fact, you don’t even need to be a current customer.

With the new Novex Delivery app you will be able order and manage your deliveries from your phone or tablet. Including:

Register for the Novex Delivery Mobile App now. It’s time to change the way you deliver.

Guest feature

You don’t have to be a Novex client to use this app! There is a “guest feature” that your employees, friends and family can use for personal deliveries. 

Did you go on a shopping spree and need to get those items home? Use the Novex App anywhere on your mobile phone, from Lions Bay to Chilliwack, and have your purchases delivered directly to your apartment or house! Whatever you need shipped, Novex will be there in a few simple clicks. A must have app on your phone!

Frequently asked questions

Do I need to be a Novex client to use the Novex mobile app?

No, you do not have to be a client! The app has a guest feature that allows you to login and book your delivery without having to set up an account!

How do I know how much my delivery will cost?

Click on the Quick Estimate section in the app and enter in the pick-up postal code and the delivery postal code – the app will then list the service levels and the estimated rate for each level.

How do I receive preferred rates?

It’s easy to become a Novex client and receive preferred rates. On the mobile app home page there is a Sign Up button that you can click to become a client. If you have any questions please email sales@novex.ca

Can I track my order?

Absolutely! Simply open up the app, if you are an account holder you will be able to click on Track an Order, and you’ll be able to follow along the delivery journey.

How do I change an order that has already been placed?

The status of the delivery can be found in the Track Order section of the app. If the order has been dispatched, please call 604-278-1935

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