About

Forms & Documents

Please find all our forms and helpful documents below.


Online Account Application:

Application for new customers.

View Application >>

Local Delivery Service Options:

Service descriptions and order cut off times.

View Options >>

Zone Map:

A map of the Lower Mainland with Novex zones indicated.

View Zones >>

Logbook:

Printable version of our logbook.

View Logbook >>

Terms and Conditions:

A complete listing of our current terms and conditions.

View Terms and Conditions >>

Online User Guide:

A complete walkthrough of our online ordering system.

View Guide >>

Online Quick Reference:

A reference guide to answer your online questions.

View Reference >>

Privacy Policy:

Our policy on customer information.

View Policy >>

Total Clean Application:

Application for pre-authorized payment.

View Application >>

Dimensional Weight:

How to calculate cubic weight.

View Calculation >>

Contact Information:

Keep your information current.

View Contact Info >>


Our Partners:
Buy Smart
Certified B Corp
Bullfrog
Carbon Neutral
Loco Member
Kids Up Front